Items are shipped on the same day of purchase.
Free shipping on all domestic USA purchases.
Please make sure your postal address is correct and update with your account.
All delivery will be made to buyer’s address provided in the profile. Please email us if different address is required.
All items are shipped by USPS with a tracking number.
Also, packages may be delayed in some important festivals or natural disasters. So please contact with us if you can’t get the item over 7 days.
Our policy lasts 14 days. If 14days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. products that are intimate or sanitary goods can not be returned. Such as Bath Bombs, Bath Tomwels, Meal Prep Containers.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
Pre-Order Item Availability
Pending credit card authorization, pre-order items will be processed, charged, and shipped as they become available. Pre-order shipping dates are for estimation purposes only; items may ship before or after the estimated shipping date.
Your credit card will be charged as your items are shipped. The total shipping charges for each shipment will be allocated proportionally to the cost of the items shipped; the total shipping cost charged will not increase. Please note that all pre-order items will ship via standard ground. You may receive several shipments in order to complete the fulfillment of your order. You will receive a shipping confirmation email for all items as they are shipped.
Pre-order items are excluded from promotions.